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Customer Care: ComboBook

Customer Care: ComboBook
  • #: 104224
  • Price: $2.99 In Apple Store
  • Category: Books
  • Updated: 2011-01-05
  • Current Version: 1.0
  • 1.0 (iOS 4.0 Tested)
  • Size: 9.60 MB
  • Language: English
  • Seller: ComboApp LTD
  • Requirements: Compatible with iPad. Requires iOS 3.2 or later
  • © ComboApp 2010
  •  Add to Favorite apps

 

Description

Combobook – Customer Care is not simply a textbook but an interactive educational system that helps users master the sophisticated nuances of modern customer relations today. Download Customer Care to learn all the concepts fundamentally important to providing adequate customer care in today’s business environment. This course allows engaged representatives to go beyond the unilateral “service with a smile” paradigms historically apparent in the world of business and learn why nurturing sophisticated customer relationships is of the utmost importance today. This overview aims to help give users a practical guide by which to master these concepts en route to implementing them when creating new customer relationships.

Customer Care gives active business representatives a clear guide to understanding why the modern culture of consumerism has been expanding in recent years as well as the effects this expansion has had on accepted customer care standards and practices. With this information in hand, users will be able to formulate a concise working definition of modern customer care and furthermore will gain a better understanding regarding both the extent of customer service customers expect as well as what some specific expected services currently are. Specific aspects of modern customer service such as what customers expect, the importance of the personal touch, and customer loyalty among many others are covered. Such specific coverage ensures that users will gain an understanding of the concepts covered throughout this course that will maintain their validity when they are utilized in real world customer interactions.

Because it is released via Combobook, Customer Care represents a completely user-guided educational resource. The application generates study tests that support users in comprehending in-app text and stimulates efficient knowledge acquisition by allowing the user to focus their study efforts on concepts they deem important. This app also provides users with the freedom to choose specifically which portions of this text Combobook will utilize when creating study and review materials. Furthermore, users are able to decide the format in which these study materials will be generated.

App Features:

- Outline functionality

- In-app content search

- Page flip animation

- Adaptive test generation capability

- Comprehensive text analysis capability

- Text formatting functionality

Combobook Overview:

ComboBook functions by converting stagnant text content into a dynamic and interactive educational system. Our learning system utilizes innovative new methods to analyze any authored content and use it as a base to generate spontaneous interactive study tools, ultimately transforming any analyzed content into an engaging and interactive experience that is suitable for self-educational purposes.

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The information may be outdated (2011-04-12 08:01:58). For actual information go to iTunes

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